Shipping policy
Shipping policy
Delivery Times
We aim to despatch orders within 1-2 business days. Please see the below chart for delivery times to the destinations we currently deliver to:
|
Destination |
Shipping Time |
|
UK |
2-4 business days |
|
USA |
4-6 business days |
|
EUROPE |
4-6 business days |
|
AUS |
7-9 business days |
|
NZ |
7-9 business days |
|
SINGAPORE |
7-9 business days |
|
UAE |
5-7 business days |
| ROW |
4-12 business days |
Shipping and Handling Fees
Shipping and handling fees can be viewed in the cart (must specify delivery address) and in checkout.
The shipping address must be a physical address (not a PO box).
Damaged or Stolen Shipments
Once we deliver your order to the carrier, we are not responsible for damage to your order or replacing your order if stolen once delivered. Please contact the carrier to file an appropriate claim.
Gifts
No logo is on the shipping box; instead, the orders are shipped in a plain brown shipping box to avoid giving away the surprise.
A packing slip may be included inside the shipping box; however, the packing slip only includes a list of items in the shipping box without any prices.
Contacting us
If you would like to contact us concerning any matter relating to this Shipping Policy please email us at support@kriegerwolff.com.
This document was last updated on 9th July 2025