We want you to love your products! If you are not 100% satisfied with your purchase, please return it for a full refund within 30 days of purchase. In order to return an order, you must contact us first. We will respond to your request within 1 business day. Products must be returned in new or gently used condition - we reserve the right to refuse refund if a product is returned damaged or heavily used.
Reimbursement
We will issue your refund within 5 business days of receiving your return. You will be notified via e-mail once the refund has been processed. The refunded amount should be available on your original method of payment within 7-10 business days, depending on your payment method.
Exchanges
We will replace items if they are defective or damaged. If you'd like to exchange your product for the same item, please email us at support@kriegerwolff.com
If you ordered the wrong product and wish to exchange for another product, please send our team an email at support@kriegerwolff.com Please note that we will only exchange products that are unopened and unused, and sent via tracked shipping. Return mail costs are the responsibility of the buyer, and we are not responsible for any additional shipping costs.